Housing Coordinator

Job Description

The Housing Coordinator is responsible for managing the overall occupancy of BrightSpot homes and pipeline of guests coming into the homes. The position will require weekly trips to each home to maintain inventory of house essentials and address any issues escalated by House Care Managers, in addition to managing intake and discharge of guests, and house fee collections.

The Housing Coordinator position will be a flexible part time position and require an estimated 10 hrs/week to begin. As BrightSpot expands into more houses, more hours will be available.

Job Responsibilities

•  Field phone calls from Case Managers, Social Workers and potential guests, maintaining the pipeline and waitlist of potential guests

•  Schedule and perform house showings to programs and guests

•  Overseeing and managing monthly collections

•  Manage intake and discharge of guests

•  Purchase essentials and ensure houses are stocked

•  Work with guests to resolve conflict escalated by House Care Managers

•  Weekly report to manager with changes, vacancies, leads, etc

  Job Skills & Qualifications

•  Excellent organizational skills and attention to detail

•  A proven track record of working with homeless, disabled, veteran, and/or addiction

  populations

•  Strong knowledge of SSI, SSDI, funding, financial aid, and grants in Indiana

•  Excellent verbal and written communication

  Requirements

•  Compassionate, but firm with a diplomatic approach to conflict resolution

•  Word processing and spreadsheet skills

•  Social media marketing experience a plus

•  Tech savvy